0141 258 2424

Frequently Asked Questions

How can I book an appointment?

Please call 0141-258-2424 for an appointment or for more information. We always aim to offer a first appointment within 24 hours.

What should I wear to an appointment?

If attending an appointment for neck, shoulder or arm pain please bring a vest top. If attending for a foot, ankle, knee or hip pain, please bring a pair of shorts or loose jogging trousers.

Can I bring a chaperone to my appointment?

If you feel more comfortable please do not hesitate to bring someone with you to your assessment and treatment sessions.

What qualifications do you hold?

Our physiotherapists are all registered with the Health and Care Professions Council and members of the “Chartered Society of Physiotherapy”  we all comply to our code of professional condict which ensures that we maintain our continuing professional development (CPD) keeping our practice evidence based and up to date.

When should I see a Physio?

You should make an appointment to see us if you are struggling with pain, stiffness, tightness or weakness.  You may have had a specific injury or more often not be aware of why the Pain has started.

Why should I see a physio at LA Phsyiotherapy and Sports injury clinic?

At LA Physio we pride ourselves on our holistic and hands on approach to assessment and treatment.  We will complete a thorough assessment, firstly by asking you lots of questions about your Pain/injury, then have a look at how you are moving etc, you will be given a diagnosis and treatment started immediately.

Do I need  GP referral to see a physiotherapist?

No – you can self refer to LA Physiotherapist. In some circumstances we may suggest you see your GP.

If you are claiming health insurance you may need to see or speak to your GP prior to obtaining an authorisation code from your health care provider.

Is my treatment covered by my Health insurance, eg Bupa, Axa, Aviva?

We are covered by the majority of Health Insurance companies.  Axa PPP Cigna Prudential Vitality BupaAviva WPA Westfield – Any others, please give us a call and we can confirm
– Once you have had your treatment authorised by your insurance, if you give us your authorisation code and membership number and we can invoice directly.

How long does an appointment take?

The length of treatment depends on a number of factors including:

  • The area of injury
  • The type of injury
  • Your stage of recovery
  • How much pain you are in
  • How irritable your symptoms are

An initial assessment is usually 30-45 minutes and follow up appointments 30 mins, unless discussed previously.

Should I bring anything to my treatment session?

Yes, if you have a recent referral, any scan or XR or any important information related to you complaint/injury, bring them and give it to your Physio. A list of your current medication.

Cancellation policy

It is understandable that cancellations happen, we ask that you provide as much notice as possible, you can let us know by phone or email.

Send us your enquiry

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1 month ago

L A Physiotherapy

Celebrating SIX years of LA Physio! The last year has been a rollercoaster, 90 days closed but we reopened our doors with a fresh lick of paint and new layout! As always thank you to our amazing patients! #LAPhysio #laphysiotherapy #pilates #Sportsmassage #newtonmearns #G77 ... See MoreSee Less

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3 months ago

L A Physiotherapy

The start of another new block for the Tuesday evening class. All the benefits of exercise from the comfort of your own mat and floor! #LAPhysio #laphysiotherapy #physiotherapy #pilates #Sportsmassage #acupuncture ... See MoreSee Less

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3 months ago

L A Physiotherapy

New chip & pin machine to allow contactless payment!! The treatment maybe less contactless but every measure to taken to keep everyone safe with full PPE for physios and a full clean of treatment areas after each patient. #staysafe #stopthespread #laphysio #laphysiotherapy ... See MoreSee Less

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4 months ago

L A Physiotherapy

So pleased to be back at the clinic today - seeing actual patients, face to face! (Through my mask and visor obviously!) we are following our professional guidelines and completing a triage phone consultation prior to any face to face appointment. If you would like more information please do not hesitate to get in touch. #laphysiotherapy #physiotherapy #pilates #Sportsmassage #acupuncture #newtonmearns ... See MoreSee Less

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4 months ago

L A Physiotherapy

The team at LA Physio are excited to announce the opening of our refurbished clinic on Monday 6th July.

Things will look and operate slightly differently – we have had a revamp, making some more space for treatment, we think it looks great – and hope you do too.

We will be operating a virtual first approach in line with the current industry guidance – this means we will have a telephone discussion with you to assess your requirement for a face to face appointment.

If face to face treatment is considered necessary we will provide you with more information about your appointment.

We will continue to offer an online/Zoom appointments for those who remain shielding or would simply prefer to continue treatment at home.

Please get in touch for an appointment, call 0141 258 2424, or email info@laphysiotherapy.co.uk

Patient and staff safety is of upmost importance to us and we thank you for your continued support and understanding as we establish our ‘new normal’

Kind regards

Lorne, Linda, Louise and Ailsa.
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